Capabilities

Technical Capabilities - ServiCom supports your business with enhanced technology from Cisco Systems, Inc. offering a secure platform for delivering the customized and personalized experience that 21st century users expect. - whether that means delivering new services as a carrier, boosting productivity with increased sales and services for clients of any size business or consumers looking for real-time, personalized services.

Witness Enabled - Getting the best possible performance from our people, our processes and our technology.  ServiCom’s value proposition for its business clients is strengthened by its integrated business solutions:

  • Workforce management
  • Quality monitoring
  • Full-time recording (data and voice)
  • Performance management
  • eLearning.