About Us

Servicom: Next Generation Sales, Customer Care and Billing Services

We Deliver to our Clients Maximum Value and Quality Service with Measurable Results.

ServiCom's next generation technology, along with skilled Managers and Agents offers unmatched productivity and Quality transactions to ensure any client the most profitable business solutions.

CAPABILITIES

 

  • Customer Acquisition and Retention
  • Market Research
    • Market Intelligence
    • Satisfaction Surveys
    • Verbatim Data Text Mining
  • Billing and Account Maintenance
  • Lead Generation and Referral Services
  • Witness Enabled
  • Business to Business TeleSales
  • Technical Support
  • Web Enabled Reporting
  • Interactive customer support
    • IVR
    • Advanced Speech Recognition
    • E-Commerce
  • OTM Lead Management
  • ServiCom University

ServiCom Factoids:

  • A new face in Call Center Outsourcing Services
  • Headquartered in Warren New Jersey
  • Call Centers located in North America (USA and Canada)
  • State-of-the-Art Technology
  • Breath and depth of a diverse workforce